Privacy Policy for MD Home Doctor LLC
Effective Date: April 19, 2026
Business Name: MD Home Doctor LLC
Website: www.MdHomeDoctor.com
Phone: (443) 841-2012
1. Information We Collect
We collect information you provide directly to us, as well as limited data automatically when you use our website.
Information you may provide:
Name
Phone number
Email address
Service address
Any information submitted through forms, scheduling, calls, or messages
Automatically collected information:
IP address
Browser and device information
Pages visited and actions taken on our website
Interaction with advertisements
We collect this information through our website (built on Squarespace), scheduling tools (such as Acuity Scheduling), and advertising platforms.
2. How We Use Your Information
We use your information to:
Schedule and provide home maintenance services
Communicate with you regarding appointments and service requests
Send confirmations, reminders, and follow-ups
Send marketing emails and promotional offers
Improve our website and services
Measure and improve advertising performance
3. Text Messaging & Communications (SMS Policy)
By providing your phone number, you consent to receive text messages and calls from MD Home Doctor LLC related to your inquiry or service.
We only send:
Appointment confirmations
Scheduling communications
Service-related follow-ups
We do not send unsolicited promotional text messages.
SMS Terms:
Message frequency varies based on your interaction
Message and data rates may apply
Consent is not a condition of purchase
Opt-Out:
You may opt out of text messaging at any time by replying STOP. After opting out, you will no longer receive SMS messages from us unless you reinitiate contact.
For help, reply HELP or contact us at (443) 841-2012.
4. Email Communications
If you provide your email address, you may receive:
Service-related communications
Marketing emails, promotions, or updates
You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in any email.
5. Payments
We accept payments through:
Cash, Zelle, and Venmo
Online payments are processed securely by third-party providers. We do not store full payment card information on our servers.
6. Sharing of Information
We do not sell or rent your personal information.
We only share your information in the following situations:
With service providers necessary to operate our business (e.g., scheduling, payments, advertising platforms)
When required by law
With your explicit consent (for example, if coordinating with a third party on your behalf)
7. Cookies & Tracking Technologies
We and our advertising partners may use cookies and similar technologies to:
Understand website usage
Improve user experience
Measure advertising effectiveness
This may include services from:
You can manage or disable cookies through your browser settings.
8. Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
9. Your Rights & Choices
You may:
Request access to the personal information we have about you
Request corrections or deletion of your data
Opt out of marketing communications at any time
To make a request, contact us at (443) 841-2012.
10. Data Retention
We retain your information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes and enforce agreements
11. Third-Party Links
Our website or advertisements may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
12. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
14. Contact Information
MD Home Doctor LLC
Phone: (443) 841-2012
Website: www.MdHomeDoctor.com